Legal Information - Privacy Policy Leal & Co. Ltd

INTRODUCTION

This is the privacy policy of Leal & Co. Ltd (official Renault importer in Mauritius).

We may update this privacy policy from time to time by publishing the amended version on our websites.

THIS PRIVACY POLICY APPLIES TO PERSONAL INFORMATION WE HOLD ABOUT INDIVIDUALS. IT DOES NOT APPLY TO INFORMATION WE HOLD ABOUT COMPANIES AND OTHER ORGANISATIONS, NOR TO THE USE OF YOUR INFORMATION BY THE PROVIDERS OF MINI INSURANCE PRODUCTS. DETAILS OF THEIR USE OF YOUR INFORMATION WILL BE PROVIDED TO YOU IN THE RELEVANT PRODUCT INFORMATION.

We take the privacy of your personal information very seriously and will only use your personal information in accordance with the current data protection law in Mauritius and this privacy policy.


HOW DO WE RECEIVE YOUR INFORMATION?

We may receive information about you:

  • when you contact us directly, normally via our website or our customer services teams, whether to apply for one of our products or services or to make an enquiry or other request,
  • from our network of authorised Renault retailers,
  • from our authorised Renault aftersales agents.


USING YOUR INFORMATION

We may use your information (which we receive from you or third parties or learn from the way you use our products or services) for a variety of purposes, including:

  • to provide or manage any information, products and services you have asked for,
  • to help us identify you when you contact us,
  • for general administration purposes,
  • to help us improve the quality of our products and services,
  • to help us detect and prevent fraud and money laundering,
  • to help us recover debts,
  • to carry out analysis and customer profiling, and
  • to identify other products and services which might be of interest to you and to inform you about our products and services (please see below).

We may share your information for any of these purposes with:

  • authorised Renault agents,
  • from our network of authorised Renault aftersales agents,
  • our carefully chosen business partners who provide products or services under one of our brands.

 

INFORMING YOU ABOUT OUR PRODUCTS AND SERVICES

We may use your information to contact you with news on Renault cars and other products and services (provided by us, or our carefully selected business partners) which may be of interest to you and occasionally for market research purposes.

We may contact you by post and phone and, if you give us your prior agreement to do so, by email, SMS and other electronic means.

You can opt out of receiving marketing communications from us on our vehicles and other products and services by ticking the appropriate box (if providing your information on this website) or at any time by calling us on the 207 2363, or writing to us at Leal & Co. Ltd, Motorway M1, Pailles or by email on the following address: gdpo@leal.lealgroup.com.

You can also contact us at the above address or telephone number if you have previously asked not to receive marketing communications but would now like to hear from us with news on Renault.

We will only send you marketing communications by email or other electronic means if you give us your agreement to do so. For example, we may inform you when inviting you to provide your email address that by providing your email address you will be indicating your agreement to receive marketing emails. If you give us your agreement and subsequently wish to opt out you can do so by clicking the unsubscribe link which we include on all our marketing emails or you can contact us at any time at the address or telephone number above.

 

OUR WEBSITE

We try to keep our website secure. However you recognise when providing your information to us through our website or when you send us or ask us to send you any of your confidential information by email, that the internet and email communications over the internet may not be secure. We cannot be responsible for any loss or unauthorised interception of information transmitted via the internet which is beyond our control.

Our privacy policy only applies to our website. We are not responsible for the content, privacy or security of other websites.

 

Use of Cookies on our website.

A "cookie" is a piece of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

When you visit our website we send you a cookie. We may use cookies in the following ways:

  • to help us recognise you as a unique visitor (just a number) when you return to our website and to allow us to tailor content of our site to match your preferred interests;
  • to compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.

Two types of cookies may be used on this website : session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for longer (how long will depend on the lifetime of the specific cookie).

Some of our Web pages may also contain electronic images known as Web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information which including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides.

 

DISABLING/ENABLING COOKIES.

You can accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

You can find Information on how to disable or enable cookies by visiting www.allaboutcookies.org

 

PROVIDING INFORMATION TO US

If you give us information on behalf of someone else, you confirm to us that you have their permission to do so and that they are aware of the contents of this privacy policy and do not have any objection to our processing their information in accordance with this policy.

You are responsible for informing us of any change in your details, such as a change of address. You have a right to ask us to correct any inaccuracies in the information we hold about you.

You have a right to ask what information we hold about you.

You may contact us at the address below for these purposes.

If you are under 16 please do not provide us with any personal information unless you have the permission of your parent or guardian to do so.

Telephone calls to us may be recorded and/or monitored for training purposes.


Copyrights.
© Copyright Leal Group, Pailles, Mauritius. All rights reserved. the text, images, graphics, sound files, animation files, video files, and their arrangement on web sites owned by LEAL GROUP belong to legal entities forming part of the Leal Group and are all subject to copyright and other intellectual property protection. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites. Some of our business supplier's websites may contain images whose copyrights are attributable to third parties.


Warranties, liability.
The information on this website is provided "as is" and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose, or non-infringement of third party rights. While the information provided is believed to be accurate, it may include errors or inaccuracies. In no event shall any entities forming part of the Leal Group be liable to any person for any special, indirect or consequential damages relating to this material. The Leal Group does not warrant that the web site will operate error-free or that the web site and its server are free of computer viruses and other harmful items. If your use of the web site results in the need for servicing or replacing of equipment or data, the Leal Group shall not be responsible for those costs. The Leal Group is not responsible for the contents of websites that are maintained by third parties and therefore waives its liability for any links from this website to other websites. The Leal Group and its service providers, to the fullest extent permitted by law, disclaim all warranties. The Leal Group and its service providers make no warranties about the accuracy, reliability, completeness, or timeliness of the material, software, text, graphics and links.


Trademarks
Unless otherwise indicated, all trademarks on this website are subject to trademark rights of the Leal Group, including marks, model names, logos, and emblems.


Licences
The Leal Group has sought to achieve an innovative and informative website. However, you also need to understand that web sites owned by LEAL GROUP must protect its intellectual property, including its patents, trademarks, and copyrights. Accordingly, please appreciate that no licence to use the intellectual property of the Leal Group or the intellectual property of third parties has been granted by this website.


Imprint
This website is maintained by the Leal Group


CONTACT US

You cancontact us in relation to this privacy policy by writing to us at Leal &Co. Ltd, Motorway M1, Pailles or by email on the following address: gdpo@leal.lealgroup.com or by phone on the 207 2363.